Refund policy

1.) Please email info@maxell.com.au with your order ID.

2.) Briefly tell us whats wrong, we will send you a return bag.

3.) Send the goods back to us, and we will process your return/exchange.

Customer Service

If you have any questions please contact us:

Email: sales@maxell.com.au

Tel: (03) 94299211

We promise you will always be able to talk to a human. No call queues or overseas automated call agents.