Introduction
The Maxell Online Store is the official retailer for Maxell and Izumi brand consumer products in Australia and New Zealand.
Alongside our regular product range, we offer a variety of exclusive items available only through our online store.
We are committed to ensuring you can shop with confidence by providing a reliable and responsive support system.
If you require any assistance, please don’t hesitate to contact us on (03) 9429 9211 or via email at sales@maxell.com.au
Discover more in our FAQ
Shoot our team an email & we’ll get back to you ASAP
How long does it take to process an order?
How long does it take to process an order?
Orders are typically processed within 24h. You will receive a confirmation email with tracking details once your order has been shipped. Please note that processing times may be slightly longer during high-demand periods or sales events.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination. Any applicable customs duties or taxes will be the responsibility of the recipient.
What is your return policy?
What is your return policy?
1.) Please email sales@maxell.com.au with your order ID.
2.) Briefly tell us whats wrong, we will send you a return bag.
3.) Send the goods back to us, and we will process your return/exchange.